We currently accept MasterCard, Visa, Maestro and American Express on our website. We credit refunds for returns to your credit card account.

An integrated SSL procedure ensures the security of the data transmitted during credit card payments.

If your credit card provider participates in the 3D Secure process (security process and authentication of your credit card), you may be asked to enter your PIN at the end of your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Affirm – Buy Now, Pay Later
Affirm provides a convenient financing alternative to traditional credit cards for your GyroGlove purchase. Enjoy a streamlined application process with no impact to your credit score and flexible terms up to 36 months. Transparent loan options with upfront APR and payment details allow you to select the plan that best suits your financial needs.

How Affirm Works

STEP 1

After adding items to your shopping bag, proceed to checkout, enter your shipping address and click “Pay with Affirm” under Billing & Payment.

STEP 2

Enter your billing address and click “Continue to Affirm” to launch the Affirm pop-up experience.

STEP 3

Complete the Affirm application with your name, phone number, email address, date of birth, and the last four digits of your Social Security number.

Once you’re approved and checkout is complete, we will process and ship your order within our standard processing times.

See if you qualify here

We are currently offering free shipping along with a USD 1000 discount for our limited run gloves. Offer available while stock lasts.

For recipients of international shipments, please be aware that import taxes, fees, and customs duties (referred to as Import Fees) assessed by the customs authorities in your shipping destination may be incurred. The specific Import Fees you may face are determined by the customs regulations of the country to which your shipment is headed. We are not liable for any delays in delivery caused by customs or local authorities.

We are sorry that you want to return your order. You can easily return your product purchased online within 30 days of delivery.

 

Step 1: Request an exchange or refund

Reach out to orders@gyrogear.co with the following details:

● Full Name
● Email
● Order Number & Date of Purchase
● Reason for refund / exchange

Once we have received your request, we will provide you with a return address and a Return Merchandise Authorization (RMA) number.

 

  Step 2: Prepare the package

Kindly ensure the unit is returned in its original condition with all packaging, labels, and accessories.

Place each part back where it belongs, such as the stabilization in the foam block and the battery in its designated spot to avoid transport damage. This will help us process your refund or exchange smoothly.

 

  Step 3: Send the return / exchange

Use a certified shipping provider with insurance and prominently display the RMA number on the exterior. Ship to the address provided to you by the customer service.
Keep in mind that you’ll be responsible for all return shipping expenses, including insurance.

 

Step 4: Receive your refund

You can expect your refund within 30 days after returning your item, though it may be held until we verify the return’s eligibility. The refund will be issued to your original payment method.
For additional information, please refer to our Returns Policy.

Upon receiving the return instructions or return label (if applicable), the return parcel must be dispatched within 7 days. If you return your order, even by mistake, after the 7 days or after the 30 day return period, you will not receive a refund and the merchandise you returned will not be returned to you.

Our goal is to provide you with the highest in customer satisfaction. Our Customer Service Team is happy to answer questions regarding your order and provide you with any extra details about our products and services.

Contact customer support by emailing orders@gyrogear.co or by submitting the form at our Contact Us page.

We’re really sorry but we are in the process of fine-tuning our FAQ page. If you have any question, feel free to Contact Us!

Returns and Refunds Policy for GyroGlove™ hand stabilizer

Thank you for purchasing the GyroGlove hand stabilizer. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange, subject to the terms and conditions of this Returns and Refunds Policy.

 

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition^[1], with all original tags and labels attached.

^[1] The GyroGlove hand stabilizer will be deemed “unused” if you merely wear and operate it for a single trial use.

 

Return Process

To return an item, please email customer service at orders@gyrogear.co with your Full Name, Email, Order Number and Reason for Refund to obtain a return address and a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the address provided by customer service:

• GyroGlove hand stabilizer Returns
• RMA # [RMA Number]

Please note, you will be responsible for all return shipping charges, including insurance. We strongly recommend that you use a trackable method to mail your return.

Upon receiving the return instructions or return label (if applicable), the return parcel must be dispatched within 7 days. If you return your order, even by mistake, after the 7 days or after the 30 day return period, you will not receive a refund and the merchandise you returned will not be returned to you.

 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
GyroGear reserves the right to refuse a refund should your order be returned damaged or not in satisfactory condition.

 

Exceptions

For defective or damaged products, please contact us at the customer service e-mail below to arrange a refund or exchange.

Please Note: Sale items are FINAL SALE and cannot be returned.

 

Exchanges

If your GyroGlove hand stabilizer is defective or not functioning as promised, we offer an exchange service. Please follow the same procedure as outlined for returns, indicating that you would prefer an exchange rather than a refund. Exchanges are subject to product availability.

 

Restocking Fee

GyroGear reserves the right to charge a restocking fee of up to 10%. This also applies if the GyroGlove hand stabilizer is returned due to customer preference and not any fault of GyroGear.

 

International Returns

For international returns, the customer is responsible for any customs, tariffs, and additional taxes that may apply. We are not responsible for delays due to customs.

 

Shipping

You are responsible for paying your own shipping costs to return your order. Shipping costs are non-refundable. If you receive a refund, the shipping and packaging charges incurred by GyroGear will be deducted from your refund. Please see ‘Restocking Fee’  above for additional information.

 

Warranty Information

The GyroGlove hand stabilizer comes with a limited warranty that covers manufacturer’s defects and malfunctions for a period of 1 year from the date of purchase. This warranty covers the repair or replacement of the product and does not cover any damage caused by misuse, abuse, unauthorized modification, improper storage, natural disasters or other causes beyond our control.

 

How to Claim Warranty

If you believe your GyroGlove hand stabilizer is defective and still under warranty, please contact our Customer Service team with your proof of purchase, a description of the issue, and any relevant photographs or evidence of the defect. We will provide you with instructions on how to proceed with the warranty claim.

 

Dispute Resolution

In the event of a dispute regarding a return or refund, we will use our best efforts to resolve the matter in a fair and expedient manner. We encourage customers to contact us directly with any issues before initiating a chargeback or opening a claim with a third party.

 

Limitation of Liability

UNDER NO CIRCUMSTANCES WILL GYROGEAR HAVE ANY LIABILITY TO YOU, ANY USER OF THE GYROGLOVE HAND STABILIZER, OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY DESCRIPTION RESULTING FROM OR RELATED TO THE USE OF (OR INABILITY TO USE) THE GYROBLOVE HAND STABILIZER, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER ARISING OUT OF WARRANTY OR CONTRACT, NEGLIGENCE OR OTHER TORT, OR OTHERWISE. YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL THE LIABILITY OF GYROGEAR RELATING TO ITS SALE OF PRODUCT(S) TO YOU FOR ANY CAUSE THE PURCHASE PRICE PAID BY YOU TO US FOR THE PARTICULAR PRODUCT(S) INVOLVED.

Applicable law may not allow the limitation of liability or damages to the extent set forth above.  Therefore, the above limitation of liability may not apply to you in whole or in part.

 

Legal Compliance

This Returns and Refunds Policy is intended to comply with applicable international, federal, state and local laws governing returns and refunds. It may not provide all the information required by law. As such, it should be used as a guide and customized to meet all legal requirements in your jurisdiction.

 

Policy Modifications & Updates

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

 

Customer Acknowledgment

By making a purchase, you acknowledge on behalf of yourself and the user(s) of the GyroGlove hand stabilizer that you have read, understood, and agree to be bound by this Returns and Refunds Policy and our Terms of Service.

 

Feedback

We welcome your feedback. Please let us know if there are any ways we can improve.

 

Final Note

This Returns and Refunds Policy is part of, and must be read in conjunction with, our Terms of Service. By accessing and using our website and services, you agree to be bound by our Terms of Service and this Returns and Refunds Policy.

 

Contact Information

For any questions, concerns, or comments regarding our Returns and Refunds Policy, you may reach out to us at hello@gyrogear.co .

GyroGear reserves the right to make amendments to this Returns and Refunds Policy at any time without notice. This policy is effective as of 14 Nov 2023 and will replace any previous versions.

Please read this Terms of Service Agreement carefully, as it contains important information regarding your legal rights and remedies.

Last Revised: [11/9/23]

 

1. OVERVIEW

This Terms of Service Agreement (“Agreement”) is entered into by and between GyroGear Ltd, 90A High Street, Berkhamsted, Hertfordshire, HP4 2BL, United Kingdom (“Company”) and you, and is made effective as of the date of your use of this website http://gyrogear.co/ (“Site”) or the date of electronic acceptance.

This Agreement sets forth the general terms and conditions of your use of the http://gyrogear.co/ as well as the products and/or services purchased or accessed through this Site (the “Services”). Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement. The terms “we”, “us” or “our” shall refer to Company. The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts this Agreement, uses our Site, has access or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Company may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised.

If you do not agree to be bound by this agreement as last revised, do not use (or continue to use) this site or the services.

 

2. ELIGIBILITY

This Site and the Services are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, and (iii) are not a person barred from purchasing or receiving the Services found under the laws of the United Kingdom or other applicable jurisdiction.

If you are entering into this Agreement on behalf of a company or any corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms “you”, “your”, “User” or “customer” shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, the Company finds that you do not have the legal authority to bind such a corporate entity, you will be personally responsible for the obligations contained in this Agreement.

 

3. RULES OF USER CONDUCT

By using this Site You acknowledge and agree that:

Your use of this Site, including any content you submit, will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.

You will not use this Site in a manner that:

• Is illegal, or promotes or encourages illegal activity;
• Promotes, encourages or engages in child pornography or the exploitation of children;
• Promotes, encourages or engages in terrorism, violence against people, animals, or property;
• Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;
• Infringes on the intellectual property rights of another User or any other person or entity;
• Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;
• Interferes with the operation of this Site;
• Contains or installs any viruses, worms, bugs, Trojan horses, Cryptocurrency Miners or other code, files or programs designed to, or capable of, using many resources, disrupting, damaging, or limiting the functionality of any software or hardware.

You will not:

• copy or distribute in any medium any part of this Site, except where expressly authorized by Company,
• copy or duplicate this Terms of Services agreement,
• modify or alter any part of this Site or any of its related technologies,
• access Companies Content (as defined below) or User Content through any technology or means other than through this Site itself.

 

4. INTELLECTUAL PROPERTY

In addition to the general rules above, the provisions in this Section apply specifically to your use of Companies Content posted to Site. Companies Content on this Site, including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein (“Companies Content”), are owned by or licensed to GyroGear Ltd in perpetuity, and are subject to copyright, trademark, and/or patent protection.

Companies Content is provided to you “as is”, “as available” and “with all faults” for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of Company. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement.

 

5. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES

You specifically acknowledge and agree that your use of this site shall be at your own risk and that this site is provided “as is”, “as available” and “with all faults”. Company and its officers, directors, employees, and agents, disclaim all warranties, statutory, express or implied, including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Company and its officers, directors, employees, and agents make no representations or warranties about (i) the accuracy, completeness, or content of this site, (ii) the accuracy, completeness, or content of any sites linked (through hyperlinks, banner advertising or otherwise) to this site, and/or (iii) the services found at this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, and company assumes no liability or responsibility for the same.

In addition, you specifically acknowledge and agree that no oral or written information or advice provided by company, its officers, directors, employees, or agents, and third-party service providers will (i) constitute legal or financial advice or (ii) create a warranty of any kind with respect to this site or the services found at this site, and users should not rely on any such information or advice.

The foregoing disclaimer of representations and warranties shall apply to the fullest extent permitted by law, and shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

 

6. LIMITATION OF LIABILITY

In no event shall Company or its officers, directors, employees, agents, or third party service providers, be liable to you or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any damages that may result from (i) the accuracy, completeness, or content of this site, (ii) the accuracy, completeness, or content of any sites linked (through hyperlinks, banner advertising or otherwise) to this site, (iii) the services found at this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, (iv) personal injury or property damage of any nature whatsoever, (v) third-party conduct of any nature whatsoever, (vi) any interruption or cessation of services to or from this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, (vii) any viruses, worms, bugs, trojan horses, or the like, which may be transmitted to or from this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site, (viii) any user content or content that is defamatory, harassing, abusive, harmful to minors or any protected class, pornographic, “x-rated”, obscene or otherwise objectionable, and/or (ix) any loss or damage of any kind incurred as a result of your use of this site or the services found at this site, whether based on warranty, contract, tort, or any other legal or equitable theory, and whether or not company is advised of the possibility of such damages.

In addition, you specifically acknowledge and agree that any cause of action arising out of or related to this Site or the Services found at this Site must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action shall be permanently barred.

The foregoing limitation of liability shall apply to the fullest extent permitted by law, and shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

 

7. INDEMNITY

You agree to protect, defend, indemnify and hold harmless Company and its officers, directors, employees, and agents from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Company and it officers, directors, employees, and agents (individually or collectively)  directly or indirectly arising from (i) your use of and access to this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

 

8. DATA TRANSFER

If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

 

9. AVAILABILITY OF WEBSITE

Subject to the terms and conditions of this Agreement and our policies, we shall use commercially reasonable efforts to attempt to provide this Site on 24/7 basis. You acknowledge and agree that from time to time this Site may be inaccessible for any reason including, but not limited to, periodic maintenance, repairs or replacements that we undertake from time to time, or other causes beyond our control including, but not limited to, interruption or failure of telecommunication or digital transmission links or other failures.

You acknowledge and agree that we have no control over the availability of this Site on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.

 

10. DISCONTINUED SERVICES

Company reserves the right to cease offering or providing any of the Services at any time, for any or no reason, and without prior notice. Although the Company makes great effort to maximize the lifespan of all its Services, there are times when a Service we offer will be discontinued. If that is the case, that Service will no longer be supported by the Company. In such cases, Company will either offer a comparable Service for you to migrate to or a refund. Company will not be liable to you or any third party for any modification, suspension, or discontinuance of any of the Services we may offer or facilitate access to.

 

11. ORDERING AND AVAILABILITY

Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Place Order” button on the checkout page.

After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number (Order Confirmation). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy a Product. All orders are subject to acceptance. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the ” Place Order ” button, you enter into an obligation to pay for the Product(s). Where your order is accepted, we will confirm such acceptance to you by sending you an email that confirms that the Product has been despatched (Despatch Confirmation). The contract between (i) you and (ii) us in relation to the Product(s) ordered (Contract) will only be formed when we send you the Despatch Confirmation. After entering into the Contract, we or the Network Supplier (as applicable) will be under a legal duty to supply you with goods that are in conformity with the Contract.

The Contract will relate only to the Product(s) whose despatch has been confirmed in the Despatch Confirmation. There will be no obligation to supply any other Product(s) which may have been part of your order until the despatch of such Product(s) has been confirmed in a separate Despatch Confirmation.

 

12. DELIVERY

We will endeavor to fulfil your order by the delivery date set out in the Despatch Confirmation or, if no delivery date is specified, then within 30 days after the date of the Despatch Confirmation, unless there are exceptional circumstances.  We will have no liability for late deliveries.

Your order will be delivered to the delivery address you specify when placing your order.

The Contract will relate only to the Product(s) whose despatch has been confirmed in the Despatch Confirmation. There will be no obligation to supply any other Product(s) which may have been part of your order until the despatch of such Product(s) has been confirmed in a separate Despatch Confirmation.

If your delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that we may not be able to deliver there. If that is the case, you will be notified before your order is accepted. We or the   reserve the right not to deliver to any region that is prohibited by applicable export laws. Orders cannot be delivered to PO Box or similar addresses.

Products comprised within the same order cannot be delivered to different addresses. Please note that where multiple Products are purchased on the Site, and one or more Products comprising your order are supplied by a Network Supplier, your delivery date for Products supplied by the Network Supplier may differ from the delivery date for Products supplied by us.

Deliveries are made by a trusted courier and take place on Monday to Saturday (or other normal working week days in regions that do not follow a Western pattern of working week), excluding bank and public holidays, usually within the hours of 8am and 5pm. It is not possible to specify a precise time at which a delivery will take place. Please note that the courier may require deliveries to be signed for.

If you order Product(s) for international delivery, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we or the Network Supplier have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. In the event that you return an item, the import duties will be refunded if they were originally included in the purchase price. If they were not included then you will be responsible for reclaiming duty directly from your local customs office.

Please also note that you must comply with all applicable laws and regulations of the region for which the Product(s) are destined. We will not be liable for any breach by you of any such laws.

 

13. RISK AND OWNERSHIP

The Product(s) ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Product(s) ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received.

 

14. PRICE AND PAYMENT

The price of Products is as quoted on the Site from time to time.

Prices exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping basket, and have selected your chosen different delivery method.

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Despatch Confirmation.

Payment for all orders must be made by the methods stipulated on our website. These payment methods can include credit card or Apple Pay and Google Pay on the checkout page. We accept payment by most major credit cards and Apple Pay. Payment methods are liable to change at the Company’s discretion.

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declined to authorise payment for any reason. We also carry out a standard pre-authorisation check on your payment card, and Products will not be dispatched until this pre-authorisation check has been completed. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

From time to time we may run promotions where we issue discount codes. These can be used in part-payment of the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash.

You acknowledge and agree that your payment will be charged and processed by Company.

You agree to pay any and all prices and fees due for Services purchased or obtained at this Site at the time you order the Services.

Company expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without need for further notice to you.

Refund Policy: for products eligible for a refund, you may request a refund under the terms and conditions of our Refund Policy which can be accessed [here.](https://gyrogear.co/refund).

 

15. NO THIRD-PARTY BENEFICIARIES

Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

 

16. COMPLIANCE WITH LOCAL LAWS

Company makes no representation or warranty that the content available on this Site are appropriate in every country or jurisdiction, and access to this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site are responsible for compliance with all local laws, rules and regulations.

 

17. GOVERNING LAW

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of the United Kingdom, to the exclusion of conflict of law rules.

 

18. DISPUTE RESOLUTION

Any controversy or claim arising out of or relating to these Terms of Services will be settled by binding arbitration. Any such controversy or claim must be arbitrated on an individual basis, and must not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration must be conducted in the United Kingdom, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

 

19. TITLES AND HEADINGS

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein.

 

20. SEVERABILITY

Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

 

21. CONTACT INFORMATION

If you have any questions about this Agreement, please contact us by email or regular mail at the following address:

GyroGear Ltd
90A High Street
Berkhamsted
Hertfordshire
HP4 2BL
United Kingdom

hello@gyrogear.co

Your privacy is important to us, so GyroGear Ltd, a company based in the UK, has created the following Privacy Policy (“Policy”) to let you know what information we collect when you visit our Site http://gyrogear.co/ (“Site”), why we collect it and how we use it.

The terms “You,” “Your,” “Yours” and “User” refer to the entity/person/organization using our Site.

When this Policy mentions “We”, “Us,” and “Our” it refers to GyroGear Ltd and its subsidiaries and affiliates.

This Privacy Policy is governed by our [Terms of Services](http://gyrogear.co/tos).

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at hello@gyrogear.co.

 

1. Information We Collect From You

We collect the information You provide to us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

• Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
• Communications, Chats, Messaging. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
• Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your  Credit or debit card number, Credit or debit card type, Billing address.
• Login information. We collect Login information if You are logging to our account with Authentication Data.

 

2. Information We Collect Automatically

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

• Log data and Device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
• Tracking technologies and Cookies. We use Cookies, Customer number, Device ID, Tags, Phone model. We also automatically collect information about device’s operating system.

 

3. The Way We Use Your Information

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

• to identify user
• to create account
• to create trusted environment
• to create statistics and analyze market
• to stay connected
• to customize marketing
• to send billing information
• to manage user orders
• to contact user
• to improve services
• to ensure data security and prevent fraud
• to request feedback
• to provide support
• to comply with applicable laws

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

 

4. Direct Marketing

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email, sending an email to hello@gyrogear.co, clicking on a link for that purpose at the bottom of our e-mail with the newsletters.

 

5. Cookies

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Please check our [Cookie Policy](http://gyrogear.co/cookie) to find more information about cookies we use.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

 

6. Information From Minors

This site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Site or Services.

We will delete any information we discover is collected from a minor. Please contact us using the contact details below if you believe we might have information about a minor.

 

7. Sensitive Information

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe it might contain sensitive data.

 

8. Payment Information

To order and use our services we may require you to provide certain financial information to facilitate the processing of payments. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal information is governed by their Privacy Policy. All payment data is stored by . You may find their privacy policy link(s) here: .

 

9. Retention

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

 

10. Security

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at hello@gyrogear.co.

 

11. Your Rights

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

• The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us using the contact details provided below.
• The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
• The right to object the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
• The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
• The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

 

12. Application of Policy

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

 

13. Amendments

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

 

14. Acceptance of This Policy

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 13. Continued use of this Site implies acceptance of the revised Policy.

 

15. Further Information

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details as indicated above.

Users from EU and EEA can easily contact our European representative: FULLNAME CONTACTDETAILS